Privacy Policy

Effective Date: June 30, 2026

J&J Telecom & Electric respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you contact us, request an estimate, schedule service, approve a quote, pay an invoice, visit our website, or communicate with us by phone, email, or text message.

Information We Collect

We may collect customer and prospective customer information, including but not limited to:

  • First and last name
  • Phone number
  • Email address
  • Service address
  • Billing or payment-related information
  • Project details, photos, or service-related information
  • Communication history related to estimates, scheduling, invoices, payments, and service updates

How We Use Your Information

We use customer information for normal business purposes, including:

  • Responding to inquiries
  • Scheduling appointments, estimates, and assessments
  • Preparing and sending quotes, invoices, and payment reminders
  • Providing electrical services
  • Communicating project updates, appointment reminders, and service-related information
  • Maintaining customer records
  • Improving our customer service and business operations

Text Messaging / SMS Communications

By providing your phone number, you may receive text messages from J&J Telecom & Electric regarding your inquiry, estimate, appointment, project, invoice, payment, or service request.

Message frequency may vary depending on the nature of the service or project. Message and data rates may apply depending on your mobile carrier plan.

You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us directly at office.jjelectric@gmail.com.

Mobile phone numbers, SMS consent, and text messaging opt-in information will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

Sharing of Information

We do not sell or rent customer information.

We may share limited information only when necessary to operate our business or complete requested work, including with payment processors, scheduling platforms, communication providers, permitting offices, utility companies, subcontractors, vendors, or service providers involved in completing the requested service.

We may also disclose information if required by law, regulation, legal process, permit requirements, or government authority.

Payment Information

Payments may be processed through third-party payment providers. We do not store full credit card numbers or full banking information on our website. Payment information is handled by the applicable payment processor according to their security and privacy practices.

Data Protection

We take reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure. However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.

Third-Party Services

We may use third-party platforms for website hosting, scheduling, estimates, invoices, payments, email, texting, analytics, and customer communication. These providers may process information only as needed to provide their services to us.

Customer Rights

Customers may contact us to request that we update, correct, or delete their information, subject to business, legal, accounting, permitting, or recordkeeping requirements.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us:

J&J Telecom & Electric
Email: office.jjelectric@gmail.com